FAQ

  1. Does the Mairangi Swim School operate the same term times as schools?
  2. What qualifications do the teachers at the Mairangi Swim School have?
  3. How often should we attend swimming lessons?
  4. How long will it take for my child to learn to swim?
  5. What should my child wear during and after swimming lessons?
  6. What happens if the pool is soiled?
  7. What should the parent wear in the baby class?
  8. What is the best time of day for our baby’s swimming lesson?
  9. Should we take a break from swimming lessons over the winter?
  10. Can we make up classes lost due to unexpected absences?
  11. Do we still pay for the swimming lesson, if we are leaving Auckland for the school holidays?
  12. How do we enroll in swimming lessons?
  13. How can I pay?

Does the Mairangi Swim School operate the same term times as schools?

No, we operate year-round, except four weeks over the Christmas and New Year school holiday period, when we close for annual maintenance. 
We offer a continuous programme to maximize learning opportunities. In addition to our normal continuous programme, we offer a School Holiday Intensive Programme to boost swimming ability
.
 

What qualifications do the teachers at the Mairangi Swim School have?

On joining the team our teachers enter our thorough training programme and work towards attaining their Assistant Swim Teachers Award, which is the foundation swim teaching qualification offered by Swimming New Zealand.
 
Experienced teachers mentor our beginning teachers for their in-the-water training, complimented by the theoretical work that the teachers must complete.

Our teachers receive ongoing training and development to ensure that the level of teaching remains of a high standard.

 

How often should we attend swimming lessons?

Once a week is adequate, but more often accelerates development. 
For a boost to skill development, we offer School Holiday Intensive classes, and subject to demand, offer an intensive programme during school times for 3-5 year olds also.

 

How long will it take for my child to learn to swim?

This is a difficult question to answer as there are so many variables to take into account, such as the starting ability of your child and also the level of ability you wish your child to achieve, whether it is a competent skill level or swimming club entry level.

Because swimming is a complex skill, it will take time to learn and master.  We will set realistic goals for your child’s development and ensure that their motivation remains high.  We also encourage you to liaise with our staff if you have any questions.

 

What should my child wear during and after swimming lessons?

Babies and Toddlers (under the age of 3) must wear a swim nappy to avoid contamination of the pool. Babys’ swimming costume should cover upper and lower core body for warmth. For example: Bodysuits, rash shirts, polypropylene . Layering may be required for the very young/less mobile.

Older children (over the age of 3) are required to wear a swimsuit and a swim nappy if not toilet trained. In winter time, children may require a rash shirt to cover the upper body.  Despite our pool being warm (32-33 degrees), and constant movement; some children (particularly those with low body fat) may find their shoulders become cool.

Children, particularly the babies should be dressed warmly after lessons and wearing hats helps retain body temperature.

 

What happens if the pool is soiled?

The pool will be closed for decontamination. Because this is a costly exercise please ensure that your child uses the toilet before they enter the pool and is correctly clothed.
 

What should the parent wear in the baby class?

Please wear a swimsuit. You may also wear a T-shirt or rash shirt if you wish.
 

What is the best time of day for our baby’s swimming lesson?

The best time is approximately one hour after feed time, but not during their normal nap time.  Try to schedule their lesson for the ‘awake’ phase in their routine. 

As your child’s routine changes, whenever possible we will offer alternative lesson times.

 

Should we take a break from swimming lessons over the winter?

Taking breaks is generally not advised. Because swimming is a complex skill that requires regular practice, interruptions can be detrimental to the learning process.  Skills may be forgotten by children who re-enter the programme after a significant break, increasing the time it takes to learn to swim. 
 

Can we make up classes lost due to unexpected absences?

Yes, if you advise us in advance that your child is sick or that you are unable to attend, you are then entitled to a ‘make-up’ lesson. You have 3 months to use this ‘make-up’ lesson.  If a ‘make-up’ has been arranged and you are unable to attend it, you will lose that ‘make-up’.  All ‘make-ups’ must be taken prior to leaving the programme.
 

Do we still pay for the swimming lesson, if we are leaving Auckland for the school holidays? 

Inter-term School Holidays (the two week holiday between school terms): If you are leaving Auckland for the school holidays, and tell the office staff in advance of the absence, there will be no charge for the swimming lessons that occur during the two weeks of the school holidays. Please consult our office wall calendar to confirm the dates [weeks] of the school holidays. NB. If your child attends one lesson each week, then over the two weeks of the school holidays you will be entitled to two ‘holidays’ [lessons with no charge].
End-of-Year School Holidays (occurring in December and January): To [guarantee retention of] retain your lesson place in January; fees for January must be received in advance of our annual maintenance break. Our annual maintenance break is for four weeks in December and January, usually beginning the week before Christmas. If you take a holiday outside of Auckland during the end of year school holidays that occurs outside of the annual maintenance break, and notify us in advance, you will be allocated a ‘make up’.  [For holidays taken out of Auckland which occur outside the annual maintenance break, where the Swim School has been notified in advance, a ‘make up’ is available for the missed lesson.]

 

How do we enroll in swimming lessons?

Please speak with a team member in the office. We will firstly ascertain your child’s ability, sometimes through a free assessment to match your child’s ability to an appropriate class level. 
Because we run a continuous programme independent of school terms, you can start at anytime. 

 

How can I pay?

We ask our clients to pay monthly in advance.  As our programme is continuous we divide our months into even weeks and have a pay calendar on display in the office. We accept all major credit cards, cash, cheque and EFTPOS and internet banking.
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“We have found that Mairangi Swim School coaches are friendly, and extremely patient with the kids learning process, they have a flexible schedule and always have a professional approach. The pool is maintained constantly and the receptionists are warm and welcoming.  We are so grateful to find Mairangi Swim School in the first place. Keep up the good work!”

T & S Rubianto
About Us

We are a family-centred business, and we are committed to providing a top quality programme delivered by top quality swimming teachers.  We want you to love swimming as much as we do!

Learn More
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Contact Us
09 478 6153
mairangiswimschool@xtra.co.nz

6d Ascension Place,
Mairangi Bay
Auckland
New Zealand

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